[Comm2011] My trip to Paranal toubled
Marcela Campos
mcampos at eso.org
Wed Jun 15 15:38:36 CEST 2011
Dear Edwin
On behalf of Parlogs (already discussed with them (Karen Vallejo)), I
contacted CWL and ask them about your question related to your trip from
SCL-ANF-SCL. Unfortunately the refund is not possible, but you can ask for
reissue a new ticket or you can transfer it to a colleague for future trip.
Regards,
Marcela
-----Original Message-----
From: Edwin A. Valentyn [mailto:valentyn at astro.rug.nl]
Sent: Miércoles, 15 de Junio de 2011 9:26
To: Marcela Campos; Iris Bronnert; parlogs at eso.org; comm2011 at astro-wise.org
Subject: My trip to Paranal toubled
Dear all,
My travel agency was unable to re-schedule my return flight from SCL to
AMS unfortunately (which tells something about the agency and its
relation to Air France, I'm afraid).
This makes the trip overstressed, or alternatively I have to buy
completely new tickets. After consulting the OmegaCAM team at Paranal,
they confirmed operations are going smooth and my presence is not
critical coming nights- so its not worth it to go in "crisis mode".
Though very disappointed, the only sensible way forward is to cancel the
whole trip, which I did.
Iris, parlogs: can you please take this up. No idea whether refund of
SCL-ANF-SCL is possible. Thanks for all your help and understanding!
regards
Edwin Valentijn
--
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Prof. Dr. Edwin A. Valentijn University of Groningen
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